Terms of Service
Last updated: 14 November 2026
These terms apply to the OSF AI Hub (the "Service") provided by OutsourceForce.ai ("OSF", "we") to business clients ("you"). By using the Service you agree to them.
The Service
The OSF AI Hub gives you access to the OSF AI services you have purchased, such as Email Drafts. Email Drafts writes reply drafts and saves them in your mailbox; it never sends emails for you. You are responsible for checking every draft before you send it.
Your account
- Keep your sign-in email secure. You're responsible for activity under your account.
- Only connect mailboxes you are allowed to use, and use the Service lawfully, including data protection and marketing rules.
AI output
Drafts are written by AI and can contain mistakes. They are suggestions only. OSF is not responsible for emails you choose to send.
Fees
Fees are agreed with OSF when you purchase a service and are invoiced as agreed. We may suspend a service if invoices are overdue.
Data
We process your data as described in our Privacy Policy. Where we process personal data on your behalf, we do so as your processor under a data processing agreement, which we will provide on request.
Availability and changes
We work to keep the Service available but can't guarantee it will always be uninterrupted. We may improve or change the Service, and we'll tell you about significant changes to these terms.
Liability
To the extent the law allows, OSF is not liable for indirect or consequential losses, and our total liability is limited to the fees you paid for the Service in the 12 months before the claim.
Ending the Service
You can stop using the Service at any time by contacting us. We may end access if these terms are seriously breached. When your account closes, we delete your data as described in the Privacy Policy.
Law
These terms are governed by the laws of Ireland.